AI Presence Manager

People used to Google. Now they ask AI who to buy from.

Buyers find products and services by asking ChatGPT, Perplexity and the rest — then take the names those tools give them. If you’re not in that answer, you never get the enquiry.

Here’s how people search. Are you being found?

https://

Paste your site URL. We’ll read a few pages, pull brand, category, place, services and a short summary, then show eight buyer prompts — no engine check. No email required.

The problem

The shortlist is the new homepage.

Search used to mean ten blue links and a click. Discovery now happens inside an answer — a handful of names, not a page of results.

If you’re not on that shortlist, you never get the enquiry. Competitors who are named get the work instead.

Waiting does not pause those answers. Every silent engine is an enquiry that already went somewhere else.

We show you what those engines say about you today — and what to fix first.

What we measure

How you show up across the engines people now use.

A clear reading of mention, competition and citation — then a ranked plan. Not a 40-page PDF of noise.

ChatGPT Perplexity Gemini Claude Google AI Overviews Grok

Brand mentions

Are you named when someone asks for a business like yours in your town or category?

Competitor mentions

Who is winning the answer instead — and on which prompts?

Citation gaps

Which sources the models trust, and whether any of them are yours.

Fix-first plan

A short, ordered list of the work most likely to change what AI can say about you.

Example — illustrative

Example report

What a finished run looks like.

A sample Growth reading for a fictional dental practice. Not a real customer. Figures below are example figures.

Does it say you?

Named · Mentioned · Silent

ChatGPT
Named
Perplexity
Mentioned
Gemini
Silent
Claude
Named
Google AI Overviews
Mentioned
Grok
Silent

Share of voice this run

This run: named in 2 of 6 engines · mentioned in 2 · silent in 2. Bright Smile Clinic was named in this run too.

Lost-enquiry £

£3,000 example figures

Estimate from example inputs (£450 average job × 20 monthly enquiries × this run’s Silent share). Not a forecast.

Industry

Dental practice — this run: named in 2 of 6 engines. Qualitative reading of this run only — we do not invent an industry percentage.

Named vs cited — brand named · your URL cited · or neither

Brand named · ChatGPT, Perplexity, Claude, AI Overviews

Your URL cited · Claude, Grok

Neither · Gemini

Citation source → Do this next

Competitor site · 3 citations this run · Publish a page that answers the same buyer question.

Your own site · 2 citations this run · Keep a clear page the engines can cite.

Official or directory listing · 1 citation this run · Get listed on the trusted directories in your category.

Gaps they have, you don’t

1. Bright Smile Clinic · brightsmile.example · cited 3 times · you are not

2. nhs.uk · cited 1 time · you are not

Can AI read your site?

Claude, Grok used a page on your site.

ChatGPT, Perplexity, AI Overviews named you without citing a URL.

Gemini did not find a page they could use.

Qualitative crawlability only — no score.

How AI talks about you

When named, you are framed as one option among others — useful, not first. Qualitative sentiment only — no score.

Buyer questions we used

Who should I see for Invisalign in Manchester?

Family dentist with Saturday appointments near me

Dentist that takes new NHS and private patients in Manchester

Verbatim answers

ChatGPT: “Acme Dental is named among local clinics for routine check-ups and Invisalign.” · Named but they didn’t point to you.

Grok: “The answer names other clinics and stays silent on Acme Dental.” · Cited but never named.

Citation table

Domain citedYours / theirsThis run
acme-dental.exampleYours2
brightsmile.exampleTheirs3
nhs.ukTheirs1

Fix first

  • Named but they didn’t point to you
  • Cited but never named
  • Add clear service pages the engines can cite

Next

Citation pack — named without a URL they can use

Brand pack — cited but never named

Framing pack — how you are framed when named

Page pack — pages engines can find

Monitor — weekly re-run · £99/mo

Example — illustrative. Example figures only. We do not guarantee mention, citation, ranking or revenue.

How it works

You choose a package. We show what AI says. You know what to fix.

01

Start by selecting your chosen package — Snapshot or Growth

Self-serve. Brief the business, then choose Snapshot or Growth. No discovery call.

02

We ask what buyers ask

Brand and competitor prompts across ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews and Grok — so you see the answers customers already get.

03

Your plan, portal and inbox

Named, mentioned or silent per engine, citation gaps, and a fix-first list — delivered when the run finishes. Clarity you can act on, not a noise dump.

Six engines · citation gaps · fix-first plan. We do not sell placement. Snapshot and Growth are today’s picture. Keep watching with Monitor — £99/mo after the audit.

Add-on · £99/mo

Monitor

Stay in the answer after the audit.

One reading is today’s picture. Monitor re-runs the same buyer prompts every week so you see whether you are named, mentioned or silent — and whether the fix-first work is landing.

Weekly re-runs

Same prompts, six engines — trends in the portal instead of another one-off surprise.

Named · Mentioned · Silent over time

Spot when an engine goes quiet, or when a competitor takes the answer.

£99 per month

Optional after Snapshot or Growth. Cancel anytime before the next renewal.

Dashboard mockup — illustrative

Presence Monitor

Weekly presence · example brand

Last run · 12 Mar Next · 19 Mar £99/mo

Named

3 / 6

+1 vs last week

Mentioned

2 / 6

Steady

Silent

1 / 6

−1 vs last week

Share of voice

50%

Named engines this run

Named engines over 8 weeks Trend
W1 W2 W3 W4 W5 W6 W7 W8 1 2 3 4
This week by engine Status
Status mix · this run Share
3 NAMED
  • Named · 3
  • Mentioned · 2
  • Silent · 1
Competitor named instead Alerts
  • Gemini Bright Smile Clinic named · you silent
  • Perplexity You mentioned · competitor cited first
  • Grok Citation gap · directory, not your URL

Illustrative dashboard only — example figures. Monitor is £99/mo after a paid Snapshot or Growth. Weekly runs land in the portal; a queued week is queued, not live tracking. We do not guarantee mention, citation or ranking.

Add Monitor after your audit — £99/mo. Ask about Monitor · or start with Snapshot or Growth.

Pricing

Snapshot or Growth. Buy online. No call.

Today’s picture of what AI says about you. Choose a package, then the audit arrives in the portal and by email. Keep watching with Monitor — £99/mo.

One-off

Snapshot

£295 one-off

Today’s picture of how the six answer engines describe you.

  • Brand + competitor prompts across six engines
  • ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews, Grok
  • Citation gaps called out
  • Fix-first plan
  • Delivered in the portal and by email
Buy Snapshot — one-off £295

Or 4 quarterly Snapshots for £590/year — 50% off, so you stay up to date.

No subscription until you add Monitor — £99/mo for ongoing weekly presence checks.

FAQ

Straight answers.

You can only fix a problem you know exists. An AI Presence Manager shows what large language models say about your business — named, mentioned or silent — so you can decide what to fix first. The .pm in socialmedia.pm is presence manager, not a social-media shop.
ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews and Grok, using prompts a real buyer would type.
No. We do not control those platforms and we do not sell placement. The audit is a point-in-time reading. Models change; so can the answers.
Snapshot and Growth are one-off readings — today’s picture. Monitor is the optional £99/mo add-on after that: weekly re-runs so you can see whether you stay named. Cancel before the next renewal.
Service businesses, local brands and consultants — anywhere people now ask AI who to use. Not enterprise marketing teams, and not a social or ads retainer.
A written report: Named, Mentioned or Silent on each engine, who was named instead, citation gaps and a prioritised plan. Silent means that buyer never got your enquiry. After payment it is delivered in the portal and by email.
Start with Snapshot (£295) for today’s picture. Choose Growth (£799) if you already know you are invisible and want the deeper gap analysis and roadmap. Both are self-serve — buy online, no discovery call.

Buy

Choose Snapshot or Growth. We run the audit.

Brief the business and continue to checkout. The six engines run after you buy. Until that run finishes, you do not know if you are named. Your Snapshot or Growth lands in the portal and by email.

No subscription until you add Monitor — £99/mo for ongoing monitoring.

The six engines run after payment. Until then, you do not know if you are named.

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